Flight Diversion Services at Eldoret International Airport

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Flight Diversion Services at Eldoret International Airport (EDL)

Flight Diversion Services at Eldoret International Airport

With both emergency and operating diversion services for flights throughout Western Kenya and the Great Lakes region, Eldoret International Airport is a vital diversion option for Kenya’s aviation network.

EDL provides dependable diversion support for aircraft facing medical emergencies, technical difficulties, or weather-related diversions from primary routes because it is a major secondary airport with contemporary facilities and expanded operational capabilities.

The airport is a perfect diversion destination when other regional airports have operational difficulties because of its advantageous weather patterns and strategic interior position. 

Flight Diversion Services
Flight Diversion Services

Flight Diversion Services at Eldoret

Comprehensive Crisis Management Solutions

Eldoret International Airport (EDL) stands as the region’s premier diversion destination with:
24/7 world-class infrastructure capable of handling any aircraft type
Strategic geographic location between Europe, Asia and Africa
Dedicated emergency response teams for all scenarios
Unmatched passenger facilities during extended delays
90+ airline partnerships for seamless rebooking

At The Network Plan, we provide end-to-end diversion management at EDL, turning

Our services address these pain points, providing 24/7 Flight Diversion Services at Eldoret International Airport tailored to your operational needs.

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    Flight Diversion Services at Eldoret International Airport (EDL)

    EDL Diversion Advantages

    Performance Standards

    Service Parameter

    Performance Standard

    Emergency Response

    <15 minutes from diversion declaration

    Aircraft Parking

    <20 minutes from wheels stop

    Basic Services (GPU/ACU)

    <25 minutes after parking

    Passenger Disembarkation

    <35 minutes for standard aircraft

    Refueling Turnaround

    <50 minutes for full uplift

    Medical Emergency Response

    <8 minutes from aircraft stop

    SAF & Alternative Fuel Solutions

    Comprehensive Diversion Support Services

    • Instant slot allocation through direct DWC/EDL coordination
    • Priority ATC clearance arrangements
    • GCAA regulatory compliance documentation
    • Customs/immigration pre-clearance for international diversions
    •  
    • Rapid turnaround services (35-minute minimum)
      AOG technical support with certified engineers
      Dedicated cargo handling for diverted freighters
      Catering/water replenishment from 5-star providers

     Emergency parking positions (12 Code C stands)

    • Heavy-duty tow services (3 tugs available)
    • Ground power units (6 units on standby)
    • Catering replenishment services
      • Temperature-controlled storage for pharmaceuticals
      • Dangerous goods secure handling
      • ULD management systems with real-time tracking

      Express customs clearance services

    Why Choose Us

    Why Choose The Network Plan?

    Navigating international aviation regulations requires precision. We handle:

    ISAGO & IATA

    ISAGO & IATA-certified handlers

    Cost transparency

    Cost transparency with no hidden fees

    24/7 support

    24/7 support for delays or diversions

    Sustainability

    Electric GSE and waste reduction programs

    Core Diversion Services

    1. Emergency Response Coordination
    • Priority Communication Channel: Direct hotline to Air Traffic Control for immediate diversion coordination
    • Medical Emergency Protocol:
      • 24/7 medical team standby with ambulance services
      • Coordination with Moi Teaching and Referral Hospital for critical cases
      • Specialized equipment for passenger medical evacuations
    • Security Incident Management:
      • Designated secure parking area for security-related diversions
      • Coordination with National Police Service and airport security
    1. Aircraft Technical Support
    • Immediate Technical Assistance:
      • Basic line maintenance troubleshooting
      • Electrical and hydraulic system checks
      • Tire and brake inspection services
    • AOG Support:
      • Technical representation services
      • Coordination with approved maintenance organizations
      • Parts logistics support through established networks
    1. Passenger Care Management
    • Terminal Facilities:
      • Dedicated diversion processing area
      • Separate international and domestic holding facilities
      • Capacity for up to 200 diversion passengers
    • Passenger Assistance:
      • Multilingual staff (English, Swahili)
      • Refreshment services during extended stays
      • Hotel accommodation coordination
      • Rebooking assistance and airline liaison

     

    Specialized Support Services

    1. Weather Diversion Management
    • Alternative to Coastal Airports: Reliable option when Mombasa experiences weather issues
    • Seasonal Weather Expertise: Knowledge of local weather patterns for optimal planning
    • All-Weather Capability: Equipment and procedures for various weather conditions
    1. Technical Diversion Expertise
    • Engine Issues: Secure parking with appropriate safety margins
    • System Malfunctions: Basic diagnostic support and system reset capabilities
    • Hydraulic Problems: Assessment and basic repair coordination
    1. Medical Diversion Support
    • Emergency Medical Team: Trained personnel meets aircraft immediately
    • Medical Equipment: Stretchers, oxygen, and basic emergency medical supplies
    • Hospital Coordination: Direct liaison with medical facilities for urgent cases

    Operational Protocols

    1. Rapid Response Framework
    • Initial Response:
      • Diversion coordinator activation within 10 minutes
      • Emergency services pre-alert system
      • Stand allocation based on aircraft requirements
    • Service Mobilization:
      • Ground handling team deployment within 15 minutes
      • Passenger services team activation
      • Customs and immigration alert for international diversions
    1. Communication Systems
    • Coordination Channels:
      • Direct communication with airline operations centers
      • Passenger information display systems
      • Real-time updates to relevant authorities
    • Stakeholder Management:
      • Single point of contact for all diversion coordination
      • Regular situation reporting
      • Family assistance coordination when required

    Resource Capabilities

    1. Emergency Equipment
    • Fire and Rescue: Category 7 fire cover with rapid intervention vehicles
    • Medical Facilities:
      • First aid station with emergency treatment capability
      • Ambulance services for hospital transfer
      • Emergency medical equipment for aircraft access
    1. Passenger Support Resources
    • Terminal Facilities:
      • Designated diversion waiting area with basic amenities
      • Prayer room and quiet spaces
      • Children’s corner
    • Comfort Services:
      • Food and beverage arrangements
      • Communication facilities
      • Basic necessities for unexpected stays

    Diversion Management Infrastructure

    1. Airside Capabilities
    • Runway: 3,500 meters capable of handling Code C and D aircraft (B767, B757, A321)
    • Parking Infrastructure:
      • 3 dedicated diversion stands with quick-access positions
      • Remote parking available for larger aircraft
      • Special isolation bay for emergency situations
    • Navigation Systems:
      • ILS Category I
      • Night landing capabilities
      • Advanced weather monitoring systems
    1. Ground Support Resources
    • Aircraft Servicing:
      • Multiple GPU units (90 kVA and 140 kVA)
      • Air conditioning units for various aircraft types
      • Potable water and sanitation services
    • Refueling Capacity:
      • JET A-1 fuel availability
      • Refueling trucks with rapid deployment capability
      • Fuel quality testing and certification

    Strategic Advantages

    1. Geographic Position: Strategic inland location alternative to coastal airports

    2. Favorable Weather: Generally clear weather patterns reducing weather-related closures

    3. Modern Infrastructure: Recently upgraded facilities and equipment

    4. Cost Effectiveness: Competitive handling charges for diversion situations

    5. Local Expertise: Experienced staff familiar with diversion procedures

    6. Agricultural Region Access: Support for specialized cargo diversions

     (EDL) service Provide

    With an emphasis on operational continuity, passenger welfare, and safety, Eldoret International Airport offers dependable and effective flight diversion services. Regardless of the reason for the diversion, the airport’s state-of-the-art facilities, advantageous location, and skilled staff guarantee that diverted aircraft receive timely, courteous treatment. EDL is a crucial diversion option for airlines operating in Eastern Africa, offering crucial backup capacity that improves regional aviation safety and dependability. It has defined processes for medical, technical, and weather-related diversions. The airport’s dedication to ongoing development guarantees that it will always be equipped to manage diversionary circumstances with skill and consideration.

    Professional Diversion Management

    The Network Plan provides complete diversion solutions at EDL including:

    • Real-time diversion coordination
    • Cost control strategies
    • Passenger logistics management
    • Aircraft recovery planning
    • Regulatory compliance support

    Why Choose EDL for Diversions?

    • 98% on-time diversion handling (airline reports)
    • Average 75-minute processing for diverted flights
    • Multilingual staff (Arabic, English, Urdu, Filipino)
    • Proactive weather monitoring minimizing delays
    • Personalized service uncommon at larger hubs

    Optimize Your Flight Diversion Services at Eldoret International Airport Strategy Today

    At The Network Plan, we specialize in securing Flight Diversion Services at Eldoret International Airport, ensuring smooth and compliant crossings for commercial, private, and cargo flights

    Contact us for a Flight Diversion Services at Eldoret International Airport audit or to discuss custom supply agreements!