Ground Handling Services at Siem Reap-Angkor International Airport

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Airport Ground Handling Services at Siem Reap-Angkor International Airport (VDSA)

The newest international airport in Cambodia, Siem Reap-Angkor International Airport (IATA: SAI, ICAO: VDSA), replaced the old Siem Reap International Airport (REP).

The airport, which is run by Cambodia Airports, is the primary entry point to the Angkor Wat temple complex. Cambodia Airport Ground Services (CAGS) offers ground handling services. 

Airport Ground Handling Services
Airport Ground Handling Services

World-Class Ground Support at the World's Busiest Airport

Key Service Advantages

  • Dual-licensed handlers (AD Aviation & Etihad Airport Services)
  • 90-minute turnaround guarantee for narrowbody aircraft
  • 24/7 operations across all terminals
  • State-of-the-art GSE fleet (100% electric options available)
  • IATA ISAGO certified operations

Key Service Providers

  • Primary Handler: Cambodia Airport Ground Services (CAGS)
  • Alternative Providers:
    • Cambodia Angkor Air (limited services)
    • Commercial charter handlers (on request)

Get in touch with The Network Plan, your reliable aviation services partner, for professional ground handling coordination at Siem Reap-Angkor International Airport.

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Siem Reap-Angkor International Airport tailored to your operational needs.

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    Airport Ground Handling Services at Siem Reap-Angkor International Airport

    Ground Handling Services

    1. Ramp Handling

    • Aircraft Marshalling: ICAO-compliant visual docking guidance
    • Loading/Unloading:
      • Baggage handling (max capacity: 4,500 kg/hour)
      • Cargo operations (dedicated cargo terminal)
    • Aircraft Servicing:
      • Potable water replenishment
      • Lavatory servicing
      • Cabin cleaning

    2. Passenger Handling

    • Check-in Services: 18 counters (automated systems available)
    • Boarding/Gate Management: 6 boarding gates (3 with jet bridges)
    • Baggage Services:
      • Oversize baggage handling
      • Lost & found assistance
    • Special Assistance:
      • PRM services (wheelchairs & dedicated staff)
      • Unaccompanied minor handling

    3. Cargo Operations

    • Import/Export Handling: 5,000 sqm cargo terminal
    • Cold Storage: Temperature-controlled facilities
    • Dangerous Goods: IATA-certified handling (prior notice required)
    • Live Animal Handling: Compliant with IATA LAR
    SAF & Alternative Fuel Solutions

    Comprehensive Service Portfolio

    • Aircraft marshaling with visual docking guidance
    • Baggage handling (5,000 bags/hour capacity)
    • Precision loading (ULD & bulk configurations)
    • Aircraft grooming (interior/exterior cleaning)
    • De-icing capabilities (when required)
    • Fast-track processing (Premium/VIP terminals)
    • Meet-and-greet concierge
    • Special assistance (PRM, unaccompanied minors)
    • Baggage reconciliation
    • Transfer desk coordination
    • Temperature-controlled handling (pharma, perishables)
    • Dangerous goods certified team
    • Oversized cargo specialist equipment
    • Live animal facility (AQIS certified)
    • Express parcel handling
    • Al Maktoum International (DWC) private terminal access
    • Discreet security processing
    • Luxury transportation coordination
    • 5-star catering arrangements

    Technical & Support Services

    1. Aircraft Maintenance

    • Line Maintenance: B1/B2 certified engineers
    • Troubleshooting: Technical support available
    • Ground Power: 90kVA GPU available

    2. Fuel Services

    • Supplier: Total Cambodia
    • Fuel Types:
      • Jet A-1 (hydrant & bowser)
      • AVGAS 100LL (on request)
    • Fueling Speed: 1,000 liters/minute

    Operational Specifications

    Parameter

    Specification

    Runway

    05/23 (3,600m × 45m)

    Parking Stands

    10 contact stands (4 with jet bridges)

    Max Aircraft Size

    Airbus A350/Boeing 787

    Cargo Capacity

    60,000 MT annually

    Operating Hours

    24/7 operations

    Why Choose Us

    Benefits of Choosing The Network Plan at AUH

    Reliable fuel services here prevent delays, reduce costs, and maintain Siem Reap-Angkor reputation as a world-class aviation hub.

    24/7 Operations:

    Round-the-clock support for all flight schedules.

    Cost Efficiency:

    Leverage our supplier network for competitive pricing.

    Rapid Turnarounds:

    Emergency fuel delivery within 45 minutes of request.

    Full Compliance

    : Adherence to UAE GCAA, IATA, and international safety protocols.

    Specialized Services

    1. VIP & CIP Handling

    • VIP Lounge: Dedicated facility (capacity: 40 persons)
    • Expedited Security & Immigration
    • Private Vehicle Ramp Access

    2. Charter & Cargo Support

    • Heavy Lift Equipment: Up to 15-ton capacity
    • Customs Fast-Track: Pre-arranged clearance

    Service Level Agreements

    • Minimum Connection Time:
      • Domestic: 45 minutes
      • International: 90 minutes
    • Turnaround Time:
      • A320: 50 minutes
      • B787: 75 minutes

    Operational Requirements

    Prior Notification Required

    • General Aviation: 24 hours minimum
    • Charter Flights: 48 hours minimum
    • Dangerous Goods: 72 hours minimum

    Required Documentation

    • Aircraft registration & airworthiness certificates
    • Crew licenses & medical certificates
    • Passenger manifests

    Innovative Service Features

    Digital Transformation

    • Electronic turnaround management

    • Real-time baggage tracking

    • Automated weight & balance

    • Digital check-in for crew

    Sustainability Initiatives

    • 100% electric GSE fleet by 2025

    • Solar-powered equipment charging

    • Waste reduction programs

    • Carbon offset options

    Airport Ground Handling Services at Siem Reap-Angkor International Airport

    From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Siem Reap-Angkor International Airport

    Contact us for a free fuel audit or to discuss custom supply agreements!