Airport Ground Handling Services at Indira Gandhi International Airport

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Premium Airport Ground Handling Services at Indira Gandhi International Airport (DEL)

With more than 70 million passengers a year, New Delhi’s Indira Gandhi International Airport (DEL) is the busiest aviation hub in India.

For efficient aircraft turnaround, passenger processing, and cargo operations, DEL’s ground handling services are essential.

Three approved agencies are presently in operation, and the airport uses a competitive bidding process for ground handling companies.

Airport Ground Handling Services
Airport Ground Handling Services

World-Class Ground Support at the World's Busiest Airport

Airport Ground Handling Services at Indira Gandhi International Airport serves over 86 million passengers annually, requiring flawless ground operations.

Our Network Plan team delivers 24/7 premium ground handling services that meet DEL exacting standards for:

Commercial airlines needing rapid turnarounds
Private jet operators requiring VIP treatment
Cargo carriers moving time-sensitive freight
Special mission flights demanding security

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Indira Gandhi International Airport  tailored to your operational needs.

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Airport Ground Handling Services at Indira Gandhi International Airport (DEL)

Types of Ground Handling Services at DEL

1. Ramp Handling

Aircraft parking & marshalling
Loading/unloading (ULD management)
Refueling coordination
De-icing (winter operations)

2. Passenger Handling

Check-in & boarding gate services
Baggage handling (BHS integration)
VIP/Meet & Greet assistance
Special needs (PRM) support

3. Cargo Handling

Import/export processing
Cold chain logistics (pharma, perishables)
E-commerce & express cargo

4. Technical & Maintenance

Aircraft towing & pushback
Lavatory/water servicing
Minor defect rectifications

SAF & Alternative Fuel Solutions

Comprehensive DEL Ground Handling Solutions

  • Precision marshaling for all aircraft types (A380-capable)
  • Pushback/towing with certified operators
  • Hydrant fueling coordination (JET A-1)
  • De-icing/anti-icing during winter months
  • Potable water/lavatory servicing
  • Fast-track check-in (90-second processing)
  • Smart gate immigration clearance
  • Concierge services for premium passengers
  • Special needs assistance (PRM handling)
  • Lost baggage resolution (<1% mishandling rate)
  • Dangerous goods (HAZMAT) certification
  • Pharma corridor for temperature-sensitive cargo
  • Live animal handling (IATA LAR compliant)
  • ULD management with RFID tracking
  • Customs pre-clearance services
  • Al Maktoum International (DWC) private terminal access
  • Discreet security processing
  • Luxury transportation coordination
  • 5-star catering arrangements

Why Choose Us

Benefits of Choosing The Network Plan at DEL

Reliable fuel services here prevent delays, reduce costs, and maintain India reputation as a world-class aviation hub.

24/7 Operations:

Round-the-clock support for all flight schedules.

Cost Efficiency:

Leverage our supplier network for competitive pricing.

Rapid Turnarounds:

Emergency fuel delivery within 45 minutes of request.

Full Compliance

: Adherence to GCAA, IATA, and international safety protocols.

Key Infrastructure at DEL

Facility

Capacity

Operational Highlights

Terminal 3 (T3)

34M passengers/year

Dedicated LCC section

Cargo Terminals

1.8M tonnes/year

CEIV Pharma certified

Aircraft Stands

194 (74 contact, 120 remote)

Triple aerobridge capability at T3

Fuel Farm

72,000 KL storage

Hydrant system for efficient refueling

Ground Handling Process Flow

1. Pre-Arrival Coordination

  • Slot confirmation via A-CDM system
  • Stand allocation (contact/remote)
  • GSE positioning

2. Turnaround Operations

  • 25-minute minimum turnaround for narrow-body
  • 45-minute minimum for wide-body
  • Real-time monitoring through DIAL’s Integrated Operations Control Center (IOCC)

3. Post-Departure

  • Debriefing with airline reps
  • Service quality reporting

Why Choose Professional Ground Handling?

The Network Plan facilitates:
✅ Provider selection – Best match for airline needs
✅ Contract negotiation – Cost optimization
✅ Performance monitoring – SLA enforcement
✅ Troubleshooting – 24/7 operational support

Regulatory Compliance

  • DGCA CAR Section 3 Series ‘C’ Part I governs standards
  • Mandatory Aviation Security (AVSEC) certification for staff
  • Green initiatives: Electric GSE adoption incentives

DEL Ground Handling Advantages

Direct Airport Authority Relationships
Advanced Operational Analytics
Sustainable Practices (electric GSE)
Crisis Management Expertise

Airport Ground Handling Services at Indira Gandhi International Airport

From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Indira Gandhi International Airport

Contact us for a free fuel audit or to discuss custom supply agreements!