Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport

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Premium Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport (BOM)

With more than 50 million passengers a year, Mumbai’s Chhatrapati Shivaji Maharaj International Airport (BOM) is the second busiest airport in India.

BOM, the main aviation gateway to the financial capital, provides top-notch ground handling services under a competitive multi-provider system overseen by the DGCA and Mumbai International Airport Limited (MIAL).

Airport Ground Handling Services
Airport Ground Handling Services

World-Class Ground Support at the World's Busiest Airport

Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport (BOM) serves over 86 million passengers annually, requiring flawless ground operations.

Our Network Plan team delivers 24/7 premium ground handling services that meet BOM exacting standards for:

Commercial airlines needing rapid turnarounds
Private jet operators requiring VIP treatment
Cargo carriers moving time-sensitive freight
Special mission flights demanding security

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport (BOM) tailored to your operational needs.

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Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport (BOM)

Core Ground Handling Services

1. Ramp Services

  • Aircraft marshalling and parking (limited to 45m wingspan at Terminal 2)
  • Loading/Unloading with dual-aisle capability for A380/B777
  • GPU and ACU provisioning
  • De-icing capabilities (new 2024 facility)

2. Passenger Services

  • Fast-track processing for premium passengers
  • Common Use Terminal Equipment (CUTE) at all counters
  • Special assistance (90+ trained PRM staff)
  • Baggage reconciliation system (BRS)

3. Cargo Handling

  • 24/7 perishable cargo center (GDP certified)
  • Pharma hub with -20°C to +25°C storage
  • E-commerce express lanes

4. Technical Services

  • Aircraft grooming and cabin cleaning
  • Minor maintenance support
  • Towbarless towing operations
SAF & Alternative Fuel Solutions

Comprehensive BOM Ground Handling Solutions

  • Precision marshaling for all aircraft types (A380-capable)
  • Pushback/towing with certified operators
  • Hydrant fueling coordination (JET A-1)
  • De-icing/anti-icing during winter months
  • Potable water/lavatory servicing
  • Fast-track check-in (90-second processing)
  • Smart gate immigration clearance
  • Concierge services for premium passengers
  • Special needs assistance (PRM handling)
  • Lost baggage resolution (<1% mishandling rate)
  • Dangerous goods (HAZMAT) certification
  • Pharma corridor for temperature-sensitive cargo
  • Live animal handling (IATA LAR compliant)
  • ULD management with RFID tracking
  • Customs pre-clearance services
  • Al Maktoum International (DWC) private terminal access
  • Discreet security processing
  • Luxury transportation coordination
  • 5-star catering arrangements

Why Choose Us

Benefits of Choosing The Network Plan at BOM

Reliable fuel services here prevent delays, reduce costs, and maintain India reputation as a world-class aviation hub.

24/7 Operations:

Round-the-clock support for all flight schedules.

Cost Efficiency:

Leverage our supplier network for competitive pricing.

Rapid Turnarounds:

Emergency fuel delivery within 45 minutes of request.

Full Compliance

: Adherence to GCAA, IATA, and international safety protocols.

Authorized Ground Handling Providers

Service Provider

Key Features

1. MIAL (Airport Operator)

Full-service handling with premium options

2. Air India SATS (AISATS)

Specializes in wide-body and cargo operations

3. Celebi Aviation

Focus on LCCs and efficient turnaround

4. Bird Worldwide Flight Services

Comprehensive cargo solutions

Key Infrastructure

Facility

Specifications

Terminal 2

4-level vertical design with 54 boarding gates

Cargo Terminal

1.2 million tonne annual capacity

Aircraft Stands

194 parking bays (52 contact)

Fuel System

54,000 KL storage with hydrant network

Operational Procedures

1. Slot Management

  • Minimum turnaround times:
    • Narrow-body: 35 minutes
    • Wide-body: 50 minutes
  • Peak hour restrictions: 06:00-09:00 and 18:00-21:00

2. Special Handling

  • VIP Protocol: Dedicated SV1/SV2 lounges
  • Dangerous Goods: CAT 6 certified handling
  • Live Animals: 1,200 sq.m. animal reception center

BOM Ground Handling Advantages

Direct Airport Authority Relationships
Advanced Operational Analytics
Sustainable Practices (electric GSE)
Crisis Management Expertise

Why Choose Professional Services?

The Network Plan offers:
✅ Provider selection tailored to airline needs
✅ Cost optimization through competitive bidding
✅ Performance audits with SLA enforcement
✅ 24/7 operational support

Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport

From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Chhatrapati Shivaji Maharaj International Airport

Contact us for a free fuel audit or to discuss custom supply agreements!