Airport Ground Handling Services at Indira Gandhi International Airport

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Premium Airport Ground Handling Services at Indira Gandhi International Airport (DEL)

With more than 70 million passengers a year, New Delhi’s Indira Gandhi International Airport (DEL) is the busiest aviation hub in India.

For efficient aircraft turnaround, passenger processing, and cargo operations, DEL’s ground handling services are essential.

Three approved agencies are presently in operation, and the airport uses a competitive bidding process for ground handling companies.

Airport Ground Handling Services
Airport Ground Handling Services

World-Class Ground Support at the World's Busiest Airport

Airport Ground Handling Services at Indira Gandhi International Airport serves over 86 million passengers annually, requiring flawless ground operations.

Our Network Plan team delivers 24/7 premium ground handling services that meet DEL exacting standards for:

Commercial airlines needing rapid turnarounds
Private jet operators requiring VIP treatment
Cargo carriers moving time-sensitive freight
Special mission flights demanding security

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Indira Gandhi International Airport  tailored to your operational needs.

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    Airport Ground Handling Services at Indira Gandhi International Airport (DEL)

    Types of Ground Handling Services at DEL

    1. Ramp Handling

    Aircraft parking & marshalling
    Loading/unloading (ULD management)
    Refueling coordination
    De-icing (winter operations)

    2. Passenger Handling

    Check-in & boarding gate services
    Baggage handling (BHS integration)
    VIP/Meet & Greet assistance
    Special needs (PRM) support

    3. Cargo Handling

    Import/export processing
    Cold chain logistics (pharma, perishables)
    E-commerce & express cargo

    4. Technical & Maintenance

    Aircraft towing & pushback
    Lavatory/water servicing
    Minor defect rectifications

    SAF & Alternative Fuel Solutions

    Comprehensive DEL Ground Handling Solutions

    • Precision marshaling for all aircraft types (A380-capable)
    • Pushback/towing with certified operators
    • Hydrant fueling coordination (JET A-1)
    • De-icing/anti-icing during winter months
    • Potable water/lavatory servicing
    • Fast-track check-in (90-second processing)
    • Smart gate immigration clearance
    • Concierge services for premium passengers
    • Special needs assistance (PRM handling)
    • Lost baggage resolution (<1% mishandling rate)
    • Dangerous goods (HAZMAT) certification
    • Pharma corridor for temperature-sensitive cargo
    • Live animal handling (IATA LAR compliant)
    • ULD management with RFID tracking
    • Customs pre-clearance services
    • Al Maktoum International (DWC) private terminal access
    • Discreet security processing
    • Luxury transportation coordination
    • 5-star catering arrangements

    Why Choose Us

    Benefits of Choosing The Network Plan at DEL

    Reliable fuel services here prevent delays, reduce costs, and maintain India reputation as a world-class aviation hub.

    24/7 Operations:

    Round-the-clock support for all flight schedules.

    Cost Efficiency:

    Leverage our supplier network for competitive pricing.

    Rapid Turnarounds:

    Emergency fuel delivery within 45 minutes of request.

    Full Compliance

    : Adherence to GCAA, IATA, and international safety protocols.

    Key Infrastructure at DEL

    Facility

    Capacity

    Operational Highlights

    Terminal 3 (T3)

    34M passengers/year

    Dedicated LCC section

    Cargo Terminals

    1.8M tonnes/year

    CEIV Pharma certified

    Aircraft Stands

    194 (74 contact, 120 remote)

    Triple aerobridge capability at T3

    Fuel Farm

    72,000 KL storage

    Hydrant system for efficient refueling

    Ground Handling Process Flow

    1. Pre-Arrival Coordination

    • Slot confirmation via A-CDM system
    • Stand allocation (contact/remote)
    • GSE positioning

    2. Turnaround Operations

    • 25-minute minimum turnaround for narrow-body
    • 45-minute minimum for wide-body
    • Real-time monitoring through DIAL’s Integrated Operations Control Center (IOCC)

    3. Post-Departure

    • Debriefing with airline reps
    • Service quality reporting

    Why Choose Professional Ground Handling?

    The Network Plan facilitates:
    ✅ Provider selection – Best match for airline needs
    ✅ Contract negotiation – Cost optimization
    ✅ Performance monitoring – SLA enforcement
    ✅ Troubleshooting – 24/7 operational support

    Regulatory Compliance

    • DGCA CAR Section 3 Series ‘C’ Part I governs standards
    • Mandatory Aviation Security (AVSEC) certification for staff
    • Green initiatives: Electric GSE adoption incentives

    DEL Ground Handling Advantages

    Direct Airport Authority Relationships
    Advanced Operational Analytics
    Sustainable Practices (electric GSE)
    Crisis Management Expertise

    Airport Ground Handling Services at Indira Gandhi International Airport

    From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Indira Gandhi International Airport

    Contact us for a free fuel audit or to discuss custom supply agreements!