Flight diversion Services at Moi International Airport

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Flight Diversion Services at Moi International Airport (MBA)

Flight Diversion Services at Moi International Airport

Mombasa, Kenya’s Moi International Airport (MBA) is a vital diversion center for East African airspace, offering both operating and emergency diversion services.

MBA, the second-biggest international airport in Kenya, has a strong infrastructure and is open around-the-clock to accommodate unforeseen diversions from Nairobi and other nearby airports.

Because of its coastal position and long hours, the airport is a great place for planes in the area to divert if they have technical difficulties, medical emergencies, weather-related diversions, or security concerns.

Flight Diversion Services
Flight Diversion Services

Flight Diversion Services at Moi

Comprehensive Crisis Management Solutions

Moi  International Airport (MBA) stands as the region’s premier diversion destination with:
24/7 world-class infrastructure capable of handling any aircraft type
Strategic geographic location between Europe, Asia and Africa
Dedicated emergency response teams for all scenarios
Unmatched passenger facilities during extended delays
90+ airline partnerships for seamless rebooking

At The Network Plan, we provide end-to-end diversion management at MBA, turning

Our services address these pain points, providing 24/7 Flight Diversion Services at Moi International Airport tailored to your operational needs.

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    Flight Diversion Services at Moi International Airport (MBA)

    MBA Diversion Advantages

     

    Capability

    Specification

    Runways

    Dual 4,000m+ runways (A380-capable)

    Terminals

    3 passenger + VIP facilities

    Processing Time

    35-minute average for narrow-body

    Cargo Capacity

    3 million ton annual capacity

    Hotel Network

    200+ properties within 30 minutes

    Case Study: Transcontinental Diversion

    • Situation: B777 diversion with 300 passengers due to medical emergency
    • Our Response:
      • Pre-cleared medical team on stand
      • 25-minute deboarding through premium channels
      • 100% hotel placement within 2 hours
    • Result: cost savings vs. airline self-management
    SAF & Alternative Fuel Solutions

    Comprehensive Diversion Support Services

    • Instant slot allocation through direct DWC/MBA coordination
    • Priority ATC clearance arrangements
    • GCAA regulatory compliance documentation
    • Customs/immigration pre-clearance for international diversions
    •  
    • Rapid turnaround services (35-minute minimum)
      AOG technical support with certified engineers
      Dedicated cargo handling for diverted freighters
      Catering/water replenishment from 5-star providers

     Emergency parking positions (12 Code C stands)

    • Heavy-duty tow services (3 tugs available)
    • Ground power units (6 units on standby)
    • Catering replenishment services
      • Temperature-controlled storage for pharmaceuticals
      • Dangerous goods secure handling
      • ULD management systems with real-time tracking

      Express customs clearance services

    Why Choose Us

    Why Choose The Network Plan?

    Navigating international aviation regulations requires precision. We handle:

    ISAGO & IATA

    ISAGO & IATA-certified handlers

    Cost transparency

    Cost transparency with no hidden fees

    24/7 support

    24/7 support for delays or diversions

    Sustainability

    Electric GSE and waste reduction programs

    Core Diversion Services

    Emergency Response Coordination

    • Immediate Alert System: Dedicated diversion desk coordinating with air traffic control for rapid response
    • Medical Emergencies:
      • On-site ambulance and medical facilities
      • Coordination with nearby hospitals for critical care
      • Stretcher services and medical transfer capabilities
    • Security Incidents:
      • Isolated parking stands for security-related diversions
      • Coordination with national security agencies

    Aircraft Technical Diversion Support

    • Technical Troubleshooting:
      • Line maintenance support for basic technical issues
      • Coordination with maintenance providers for complex repairs
    • AOG (Aircraft on Ground) Support:
      • Technical representation availability
      • Parts logistics coordination
    • Specialized Equipment:
      • Air start units and GPU availability
      • Hydraulic service carts
      • Tow trucks and pushback tractors

    Passenger Handling During Diversions

    • Terminal Facilities:
      • Dedicated holding areas for diversion passengers
      • Customs and immigration processing for international diversions
    • Passenger Care:
      • Refreshment services during extended stays
      • Hotel accommodation coordination
      • Rebooking assistance with airlines
    • Special Needs:
      • PRM (Persons with Reduced Mobility) support
      • Unaccompanied minor handling
      • Visa assistance for international diversions

     

    Diversion Management Protocols

    Rapid Response Procedures

    • Initial Contact: Priority communication with diverting aircraft
    • Stand Allocation: Pre-designated diversion parking stands
    • Service Coordination: Immediate mobilization of required services

    Operational Support

    • Ground Handling:
      • Immediate GPU and ACU connection
      • Rapid refueling capabilities
      • Catering and water services
    • Cargo Security:
      • Secure storage for diverted cargo
      • Temperature-controlled facilities when required

    Communication Systems

    • AOC Liaison: Direct communication with airline operations centers
    • Passenger Updates: Real-time information systems for diverted passengers
    • Stakeholder Coordination: Single point of contact for all diversion services

    Strategic Advantages

    1. Geographic Location: Coastal location provides weather alternative to inland airports
    2. 24/7 Operations: Full services available around the clock
    3. Experience: Regular handling of diversions from regional routes
    4. Infrastructure: Capable of handling all aircraft types up to B747
    5. Cost Efficiency: Competitive handling rates for diversion situations

    With an emphasis on passenger welfare and business continuity, Moi International Airport (MBA) offers thorough, effective flight diversion services.

    Regardless of the reason for the diversion, the airport’s prime location, state-of-the-art facilities, and skilled handling crews guarantee that diverted aircraft receive timely, courteous treatment.

    MBA serves as a dependable diversion hub for airlines operating in East Africa, minimizing disruption and guaranteeing passenger comfort during unforeseen operational changes with established protocols for medical, technical, weather, and security-related diversions. 

    Infrastructure Capabilities

    Airside Facilities

    • Runway: 3,350 meters capable of handling wide-body aircraft including B747 and B777
    • Parking Stands:
      • 6 contact stands with jet bridges
      • 4 remote stands for large aircraft
      • 2 isolation bays for security/emergency diversions
    • Lighting: Category II approach lighting for all-weather operations

    Terminal Resources

    • Processing Areas: Dedicated customs and immigration facilities
    • Holding Areas: Air-conditioned spaces for up to 500 passengers
    • VIP Facilities: Separate lounge for premium passengers

    Support Services

    • Fire and Rescue: Category 9 fire cover
    • Medical: 24/7 medical clinic with emergency response capability
    • Security: Enhanced security protocols for diversion situations

    Professional Diversion Management

    The Network Plan provides complete diversion solutions at MBA including:

    • Real-time diversion coordination
    • Cost control strategies
    • Passenger logistics management
    • Aircraft recovery planning
    • Regulatory compliance support

    Coordination and Communication

    Airline Support

    • Single Point of Contact: Dedicated diversion manager
    • Documentation: Streamlined handling of diversion paperwork
    • Cost Control: Transparent pricing and documentation

    Regulatory Compliance

    • KCAA Coordination: Immediate notification to Kenya Civil Aviation Authority
    • Security Protocols: Compliance with national security requirements
    • Customs/Border Control: 24/7 availability for international diversions

    Partner Network

    • Hotel Partnerships: Pre-negotiated rates for diversion accommodation
    • Transport Providers: Dedicated ground transport on standby
    • Service Providers: Rapid mobilization of maintenance and support services

    Why Choose MBA for Diversions?

    • 98% on-time diversion handling (airline reports)
    • Average 75-minute processing for diverted flights
    • Multilingual staff (Arabic, English, Urdu, Filipino)
    • Proactive weather monitoring minimizing delays
    • Personalized service uncommon at larger hubs

    Optimize Your Flight Diversion Services at Moi International Airport Strategy Today

    At The Network Plan, we specialize in securing Flight Diversion Services at Moi International Airport, ensuring smooth and compliant crossings for commercial, private, and cargo flights

    Contact us for a Flight Diversion Services at Moi International Airport audit or to discuss custom supply agreements!