Ground Handling Services at Shanghai Hongqiao International Airport

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Airport Ground Handling Services at Shanghai Hongqiao International Airport (SHA)

As the city’s main domestic and regional hub, Shanghai Hongqiao International Airport (SHA) provides effective ground handling services designed for short-haul and corporate travel.

SHA, Asia’s first “5G Smart Airport,” blends state-of-the-art technology with top-rate passenger amenities.

World-Class Ground Support at the World's Busiest Airport

Key Service Advantages

Dual-licensed handlers (AD Aviation & Etihad Airport Services)
90-minute turnaround guarantee for narrowbody aircraft
24/7 operations across all terminals
State-of-the-art GSE fleet (100% electric options available)
IATA ISAGO certified operations

Authorized Service Providers

Shanghai Hongqiao International Airport Ground Services (SHGS) – Primary handler
China Eastern Airlines Ground Services – Dominant carrier handler
Shanghai Airlines Ground Services – Star Alliance specialist
Business Aviation Center – Dedicated GA handler (FBO)

Get in touch with The Network Plan, your reliable aviation services partner, for professional ground handling coordination at Shanghai Hongqiao International Airport.

24/7 Airport Ground Handling Services at Shanghai Hongqiao International Airport

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Shanghai Hongqiao International Airport tailored to your operational needs.

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Airport Ground Handling Services at Shanghai Hongqiao International Airport

Ground Handling Services

Aircraft Services

High-speed turnaround (25-minute capability for A320)
Electric GSE fleet (80% electrification rate)
De-icing/anti-icing (4 stations, 30 aircraft/hour)
Hydrant fueling (40+ contact stands)

Premium Passenger Services

30-second biometric boarding (facial recognition)
Concierge meet-and-greet (bilingual staff)
Exclusive VIP terminal (with customs/immigration)
Priority baggage handling (20-minute guarantee)

Business Aviation Services

Dedicated FBO terminal (3,000m² facility)
Private customs clearance (10-minute processing)
Aircraft detailing (while-you-wait service)
Crew rest facilities (with shower rooms)

Comprehensive Service Portfolio

1. Ramp Handling Excellence

Aircraft marshaling with visual docking guidance
Baggage handling (5,000 bags/hour capacity)
Precision loading (ULD & bulk configurations)
Aircraft grooming (interior/exterior cleaning)
De-icing capabilities (when required)

2. Passenger Services

Fast-track processing (Premium/VIP terminals)
Meet-and-greet concierge
Special assistance (PRM, unaccompanied minors)
Baggage reconciliation
Transfer desk coordination

3. Cargo Operations

Temperature-controlled handling (pharma, perishables)
Dangerous goods certified team
Oversized cargo specialist equipment
Live animal facility (AQIS certified)
Express parcel handling

4. VIP & Business Aviation

Al Maktoum International (DWC) private terminal access
Discreet security processing
Luxury transportation coordination
5-star catering arrangements

Service Level Agreements

Performance Guarantees

Aircraft arrival servicing: Within 15 minutes
Baggage delivery: First bag in 12 minutes
Turnaround times:
- Narrowbody: 90 minutes
- Widebody: 120 minutes
- A380: 150 minutes

Specialty Services

VIP handling (royal protocol standards)
AOG technical support
Aircraft security sweeps
Catering coordination

Technical Specifications

Facility Specifications

Total apron area: 1.8 million m²
Contact stands: 106 (18 Code F capable)
Remote stands: 32 with bus service

Cargo terminal: 110,000 m² capacity

Value-Added Benefits

Free GSE for first 2 hours
Complimentary crew transport
Discounted fuel contracts
Priority slot allocation

Why Choose Us

Benefits of Choosing The Network Plan at AUH

Reliable fuel services here prevent delays, reduce costs, and maintain Shanghai Hongqiao reputation as a world-class aviation hub.

24/7 Operations:

Round-the-clock support for all flight schedules.

Cost Efficiency:

Leverage our supplier network for competitive pricing.

Rapid Turnarounds:

Emergency fuel delivery within 45 minutes of request.

Full Compliance

: Adherence to UAE GCAA, IATA, and international safety protocols.

Ground Handling Services

Aircraft Services

High-speed turnaround (25-minute capability for A320)
Electric GSE fleet (80% electrification rate)
De-icing/anti-icing (4 stations, 30 aircraft/hour)
Hydrant fueling (40+ contact stands)

Premium Passenger Services

30-second biometric boarding (facial recognition)
Concierge meet-and-greet (bilingual staff)
Exclusive VIP terminal (with customs/immigration)
Priority baggage handling (20-minute guarantee)

Business Aviation Services

Dedicated FBO terminal (3,000m² facility)
Private customs clearance (10-minute processing)
Aircraft detailing (while-you-wait service)
Crew rest facilities (with shower rooms)

Professional Service Integration

The Network Plan provides complete ground handling coordination at AUH:

Handler selection & negotiation
Slot coordination
Performance monitoring
Cost optimization
Dispute resolution

Why Choose AUH Ground Handling?

97% on-time performance (IATA benchmark)
Single-point responsibility model
Advanced digital tracking (real-time updates)
Multi-lingual staff (Arabic, English, Tagalog, Hindi)

Etihad Airways’ home base support network

Operational Requirements

Slot Coordination:
- Minimum 24-hour notice
- 72-hour for peak periods
- Mandatory A-CDM integration
Documentation:
- Digital submission via SHA Smart Portal
- Electronic health declarations
Security Protocols:
- Facial recognition boarding
- Biometric crew verification
- AI-powered threat detection

Peak Period Considerations

China Import Expo (November): 50% surcharge
Golden Week (October): Book 3+ weeks ahead
Weekday Mornings (0700-0900): High congestion

Technical Specifications

Parameter	Specification
Aircraft Capacity	60 narrow-body simultaneous
Runway System	2 runways (3,300m/3,300m)
Turnaround Time	A320: 25 min	B737: 20 min
Baggage System	40,000 bags/hour capacity
E-GSE Fleet	120+ electric units

Airport Ground Handling Services at Shanghai Hongqiao International Airport

From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Shanghai Hongqiao International Airport

Contact us for a free fuel audit or to discuss custom supply agreements!