Ground Handling Services at Zayed International Airport

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Airport Ground Handling Services at Zayed International Airport (AUH)

Through its authorized providers, Zayed International Airport (AUH) provides top-notch ground handling services that meet the highest operational standards for private operators and airlines.

AUH, the second busiest airport in the United Arab Emirates, blends state-of-the-art facilities with the famous hospitality of the Emirati people.

Airport Ground Handling Services
Airport Ground Handling Services

World-Class Ground Support at the World's Busiest Airport

Zayed International Airport (AUH) serves over 86 million passengers annually, requiring flawless ground operations.

Our Network Plan team delivers 24/7 premium ground handling services that meet AUH exacting standards for:

Key Service Advantages

  • Dual-licensed handlers (AD Aviation & Etihad Airport Services)
  • 90-minute turnaround guarantee for narrowbody aircraft
  • 24/7 operations across all terminals
  • State-of-the-art GSE fleet (100% electric options available)
  • IATA ISAGO certified operations

 

With its state-of-the-art facilities and customer-focused suppliers, Zayed International Airport offers top-notch ground handling services. AUH is a leading handling hub in the Middle East because of its advantageous location, affordable prices, and superior operational quality.

Get in touch with The Network Plan, your reliable aviation services partner, for professional ground handling coordination at Zayed International Airport.

Our services address these pain points, providing 24/7 Airport Ground Handling Services at Zayed International Airport tailored to your operational needs.

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Airport Ground Handling Services at Zayed International Airport

The Aviation Global Transportation System

Aviation services are essential for the global transportation system, offering a wide range of operations that ensure the safe and efficient movement of passengers and cargo.

Key areas of aviation services include:

  • Passenger Transport: Domestic and international flight operations for travelers.
  • Cargo Services: Safe and timely delivery of goods and freight.
  • Ground Handling: Includes baggage handling, aircraft cleaning, towing, pushback, and marshalling.
  • Aircraft Maintenance: Regular inspections and repairs to ensure airworthiness.
  • Refueling Services: Timely and safe aircraft fueling operations.
  • Catering Services: In-flight meals and beverage provision for passengers and crew.
  • Air Traffic Control: Monitoring and managing aircraft movements to ensure flight safety.
  • Customer Services: Check-in, boarding, and assistance at the airport.
  • Security Services: Passenger and baggage screening for safety compliance.
  • Emergency Support: Medical aid and fire safety readiness.

These services support airline operations, boost economic growth, and ensure passenger satisfaction.

 



SAF & Alternative Fuel Solutions

Comprehensive Service Portfolio

  • Aircraft marshaling with visual docking guidance
  • Baggage handling (5,000 bags/hour capacity)
  • Precision loading (ULD & bulk configurations)
  • Aircraft grooming (interior/exterior cleaning)
  • De-icing capabilities (when required)
  • Fast-track processing (Premium/VIP terminals)
  • Meet-and-greet concierge
  • Special assistance (PRM, unaccompanied minors)
  • Baggage reconciliation
  • Transfer desk coordination
  • Temperature-controlled handling (pharma, perishables)
  • Dangerous goods certified team
  • Oversized cargo specialist equipment
  • Live animal facility (AQIS certified)
  • Express parcel handling
  • Al Maktoum International (DWC) private terminal access
  • Discreet security processing
  • Luxury transportation coordination
  • 5-star catering arrangements

Service Level Agreements

Performance Guarantees
  • Aircraft arrival servicing: Within 15 minutes
  • Baggage delivery: First bag in 12 minutes
  • Turnaround times:
    • Narrowbody: 90 minutes
    • Widebody: 120 minutes
    • A380: 150 minutes
Specialty Services
  • VIP handling (royal protocol standards)
  • AOG technical support
  • Aircraft security sweeps
  • Catering coordination

Technical Specifications

Facility Specifications
  • Total apron area: 1.8 million m²
  • Contact stands: 106 (18 Code F capable)
  • Remote stands: 32 with bus service

Cargo terminal: 110,000 m² capacity

Value-Added Benefits
  • Free GSE for first 2 hours
  • Complimentary crew transport
  • Discounted fuel contracts
  • Priority slot allocation

Why Choose Us

Benefits of Choosing The Network Plan at AUH

Reliable fuel services here prevent delays, reduce costs, and maintain Zayed reputation as a world-class aviation hub.

24/7 Operations:

Round-the-clock support for all flight schedules.

Cost Efficiency:

Leverage our supplier network for competitive pricing.

Rapid Turnarounds:

Emergency fuel delivery within 45 minutes of request.

Full Compliance

: Adherence to UAE GCAA, IATA, and international safety protocols.

Why Choose AUH Ground Handling?

  1. 97% on-time performance (IATA benchmark)
  2. Single-point responsibility model
  3. Advanced digital tracking (real-time updates)
  4. Multi-lingual staff (Arabic, English, Tagalog, Hindi)
Etihad Airways’ home base support network

Professional Service Integration

The Network Plan provides complete ground handling coordination at AUH:

  • Handler selection & negotiation
  • Slot coordination
  • Performance monitoring
  • Cost optimization
  • Dispute resolution

Operational Requirements

Mandatory Documentation
  • Airport slot confirmation
  • Aircraft technical details
  • Crew and passenger manifests
  • Security declarations
  • Customs documentation (for cargo)
Recommended Lead Times
  • Scheduled flights: 48 hours
  • Ad hoc operations: 12 hours
  • VIP handling: 72 hours
  • Special cargo: 96 hours

Innovative Service Features

Digital Transformation
  • Electronic turnaround management
  • Real-time baggage tracking
  • Automated weight & balance
  • Digital check-in for crew
Sustainability Initiatives
  • 100% electric GSE fleet by 2025
  • Solar-powered equipment charging
  • Waste reduction programs
  • Carbon offset options

Airport Ground Handling Services at Zayed International Airport

From routine refueling to crisis management, The Network Plan ensures Airport Ground Handling Services at Zayed International Airport

Contact us for a free fuel audit or to discuss custom supply agreements!